Terms of Use

These terms set out the rules that govern use of the Admiral Shark platform and the relationship between us and our customers in the United Kingdom. They explain your responsibilities as an account holder, how we manage registrations, deposits and withdrawals, and the basic rules that apply to promotions and play. Please read the terms carefully and contact customer support if you need clarification before registering or wagering.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, IP address and device unless we agree otherwise in writing. You must not share your login credentials or allow others to use your account. If you suspect unauthorised access you must notify us immediately. We may suspend, restrict or close accounts for suspected fraud, chargebacks, bonus abuse, or breaches of these terms. Account verification checks may be carried out at any time and are required prior to the first withdrawal.

Eligibility requirements

To open an account you must be at least 18 years old and able to enter into a legally binding agreement in your country of residence. Residents of certain jurisdictions where online gambling is prohibited are not eligible to register. We will refuse or close accounts where customers fail to meet these eligibility requirements or where we reasonably suspect false or misleading information has been provided. Self-excluded players may not register during their exclusion period.

Acceptable platform use

You agree to use the site lawfully and in good faith. Any attempt to manipulate game outcomes, exploit technical faults, collude with other players or use automated tools is prohibited. Money laundering, financing of unlawful activities and other illicit behaviour will be reported to the relevant authorities and will result in account closure. We may impose limits, void wagers or withhold payouts where activity appears abusive or breaches these rules.

General bonus and promotion rules

All bonuses, free spins and promotions are subject to specific terms which are published with each offer. Bonuses may carry wagering requirements, maximum bet limits while wagering and restrictions on eligible games. Only one promotion may be used where offers are expressly non-stackable. Bonus funds and any resulting winnings may be removed if conditions are not met or if abuse is suspected. Promotional terms may change and will be displayed on the relevant promotion page.

Deposits and withdrawals

We accept a range of payment methods including debit cards, bank transfer, e-wallets and selected cryptocurrencies. Minimum deposit levels typically start around £20, and minimum withdrawal amounts commonly range from £20 to £50 depending on the method. Withdrawal processing times vary by payment method and may be subject to additional verification checks. Payment providers may charge fees independently of the platform. We reserve the right to apply reasonable withdrawal limits or to pay large wins in instalments where required.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We will aim to resolve disputes promptly and may request supporting documentation during our review. Where an internal resolution cannot be reached we will advise on any available external or independent dispute mechanisms that may apply to your case.

Updates to terms and conditions

We may update these terms from time to time. Changes will take effect when published on the site and, where appropriate, we will notify account holders by message or email. Continued use of your account after publication constitutes acceptance of the updated terms. If you do not accept a change you should stop using the service and close your account.